FAQ

Content

Is your solution HTML5 compliant?

Definitely.  We can either simply launch a web page’s URL, or playback an application developed or created content in HTML5.

Which design tools may used for content creation?

Yes! You can simply create content in standard design tools like Adobe Creative cloud such as Photoshop, Illustrator, inDesign and After Effects!

What file formats are accepted?

Our solution accepts and plays back all popular standard file formats such as .jpg, .png, and .mp4 files.  The system is also HTML5 compliant and can either launch a web page, or playback content designed in HTML-based authoring tools.

Can the system accept dynamic data feeds?

Absolutely!  Content can reference external data sources such as POS systems, transit data and calendaring systems to display timely accurate data relevant for your application.

Products

Do you provide a cloud-based CMS?

We provide our clients with a sophisticated, yet ‘easy to use’, cloud-based interface that allows you to manage and schedule your content from anywhere.

Can I procure the entire solution from Zero-In?

Zero-In has talented solution engineers to help select and procure the right technology for your project including displays, mounts, AV, networking equipment, software and media players.

Does hardware have to be procured through Zero-In?

Zero-In has the capability to provides the entire solution ‘soup-to-nuts’.  However, we can assess any existing infrastructure you may have in place, or are considering purchasing through another channel, to ensure it will operate seamlessly with our environment.

Why should I select Zero-In hardware?

Zero-In only recommends and implements enterprise commercial grade hardware which we cover with a remote and on-site warranty.  Our vendors/partners have been rigorously vetted to ensure that they meet our high expectations for quality products that are both reliable and scalable.

Services

Tell me about your support.

Our account management and technical support teams are readily available by phone, email and our client portal.  Technical support services are backed with guaranteed service agreement response times for both remote and on-site assistance.

Does Zero-In have a design capabilities?

We have a brilliant in-house design team that can either assist with custom content creation, or repurpose/animate existing marketing collateral.

Do you provide installation services?

We assist client with all components of the installation process including site surveys, data/power, network configuration and hardware installation.

How about app development and data integration services?

Zero-In can assist with custom application development for interactive displays and tablets.  We can also assist with data integration to existing systems via APIs or other methods.

Blog

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Is the Bank Branch Dead?
December 13th, 2016
LG Digital Wallpaper
December 10th, 2016
Zero-In Project Makes the News!
Zero-In Project Makes the News!
Biscuits & Bath Digital Signage
Biscuits & Bath Digital Signage
Zero-In Walks the Red Carpet at the Oscars
Zero-In Walks the Red Carpet at the Oscars
Melt Shop Digital Menu Boards
Melt Shop Digital Menu Boards
Country Bank Attracts New Customers
Country Bank Attracts New Customers
Holiday Closing Announcements
Holiday Closing Announcements
Instagram Integration
Instagram Integration
Digitize Your Rate Boards
Digitize Your Rate Boards
Spring Cleaning! Refresh Your Digital Content
Spring Cleaning! Refresh Your Digital Content
Digital Marketing Solutions: Gyms & Fitness Clubs
Digital Marketing Solutions: Gyms & Fitness Clubs
Melt Shop Digital Menu Boards
Melt Shop Digital Menu Boards
Digital Signage in NYC
Digital Signage in NYC
Video Walls
Video Walls
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Five Reasons Why Digital Campaigns Fail
Five Reasons Why Digital Campaigns Fail
To Branch or Not to Branch?
To Branch or Not to Branch?
Touch Screens are so Cool! Should We Get One?
Touch Screens are so Cool! Should We Get One?
UNICEF Raises Awareness with Digital Displays
UNICEF Raises Awareness with Digital Displays